Privacy Policy

1. Introduction

CALSPIRE is a mobile food, nutrition, and health analytics application. This Privacy Policy applies to the CALSPIRE app and related in-app services operated under the CALSPIRE name.

CALSPIRE enables users to create personalized profiles, track nutrition and health-related information, analyze trends, set goals, and access personalized insights and educational content. Certain features may be offered through Premium access purchased via the Apple App Store or Google Play Store, a 7-day welcome trial for new accounts, or limited promotional access such as the in-app referral program.

We are committed to protecting your privacy and handling your Personal Data in a transparent, lawful, and responsible manner.

2. Definitions

Personal Data
Any information that identifies or can reasonably identify you, directly or indirectly.

Sensitive Data
A category of Personal Data that includes health-related data and other data protected under applicable privacy laws. Unless otherwise stated, references to Personal Data in this Privacy Policy include Sensitive Data.

3. Information We Collect

a. Information You Provide

When you register for or use CALSPIRE, we may collect:

• Name and email address
• Age, gender, height, and weight
• Country, province/state, or postal code
• Dietary goals, preferences, allergies
• Health and nutrition data voluntarily entered
• Meal photos you submit when using Meal Snap
• Communications you send to us (support requests, feedback, inquiries)

Some of this information is considered Sensitive Data due to its health-related nature.

b. Usage and Behavioral Data

We collect information about how you interact with the Services, including:

• Features used and actions taken
• Engagement patterns and progress tracking
• In-app behavior related to goals and analytics
• AI feature usage records, such as Meal Snap and meal-plan generation timestamps, so we can apply fair-use limits

If you use Meal Snap, the meal photo (and related nutrition estimates) is sent to our artificial-intelligence provider, currently OpenAI, so the app can identify foods and estimate calories and nutrients. If you generate an AI meal plan, we send the goals and preferences needed to create that plan to the same provider. Those providers process the data to return a result to you and are required to handle it under their own terms and our instructions.

c. Device and Technical Information

This may include:

• IP address
• Device type and operating system
• Language and locale settings
• App version and performance metrics

d. Subscriptions and Purchases

If you purchase Premium through in-app subscription, payment is processed by Apple or Google through the app store where you downloaded CALSPIRE. CALSPIRE does not collect or store your full payment card or bank account details. We may receive subscription-related information from the app store, such as purchase status, product identifier, renewal status, and expiry date, so we can provide Premium features. If you cancel, we keep that status and expiry date so Premium stays available until the current paid period or trial ends.

e. Referral Program Information

If you use CALSPIRE's referral program, we may process referral identifiers, invite links, attribution data, and related account information to determine whether a signup qualifies for promotional rewards, such as a 7-day Premium trial or streak-related benefits described in the app.

4. How We Use Your Personal Data

We use Personal Data to:

• Provide, operate, and maintain the Services
• Personalize your experience and insights
• Track progress and deliver analytics
• Improve and optimize functionality
• Provide educational and informational content
• Communicate service updates and support messages
• Verify Premium subscription status and manage promotional Premium access, including the 7-day welcome trial
• Enforce fair-use limits on AI features
• Operate and administer the referral program
• Detect fraud, misuse, and security threats
• Comply with legal and regulatory obligations

5. Legal Basis for Processing

Where required by applicable law (including GDPR), we process Personal Data based on one or more of the following legal bases:

a. User Consent

We process Personal Data and Sensitive Data where you have provided explicit consent, such as by creating an account or selecting an "I agree" option. You may withdraw consent at any time.

b. Legitimate Business Interests

We may process Personal Data where necessary to:

• Manage inquiries, requests, and complaints
• Perform administrative and operational functions
• Improve, maintain, and analyze the Services
• Detect fraud or misuse

These interests do not override your fundamental rights and freedoms.

c. Contractual Necessity

Processing may be required to fulfill contractual obligations, such as providing Premium features or verifying app-store subscription entitlements.

d. Legal Obligations

We may process Personal Data to comply with applicable laws, regulations, court orders, or lawful investigations.

6. How and With Whom We Share Personal Data

We do not sell your Personal Data.

We may share Personal Data only:

• With trusted service providers (such as IT infrastructure, analytics, customer support, communications, and artificial-intelligence providers) who process data on our behalf under strict confidentiality obligations
• With Apple or Google, where needed to validate in-app purchases or subscriptions you make through their app stores
• Where required or permitted by applicable law
• Where you have expressly authorized us to do so

All third parties are required to implement appropriate data protection safeguards.

7. Direct Marketing and Communications

Where you have opted in, we may use your Personal Data to provide:

• Personalized feature updates
• Promotions and special offers
• Information about premium services

Marketing communications may be delivered via in-app inbox, email, or other channels you select. All marketing communications include clear opt-out instructions.

Regardless of marketing preferences, we may still send non-promotional communications relating to:

• Service performance or availability
• Updates to this Privacy Policy
• Account, subscription, or security notifications
• Responses to support requests

8. Health Data and Third-Party Integrations

If you choose to integrate CALSPIRE with third-party health platforms (such as Apple Health or Google Health Connect), we will only access data you explicitly authorize.

We:

• Do not sell health data
• Do not use health data for advertising
• Do not disclose health data without your consent

Health data obtained through integrations is used solely to improve your experience, insights, and functionality, in accordance with applicable platform policies and legal requirements.

9. Local Storage and Analytics

CALSPIRE may use on-device storage, analytics tools, and similar technologies to:

• Improve functionality and performance
• Analyze usage trends
• Remember preferences and session state within the app

These technologies are used to support app functionality and service improvement. Some device or operating-system settings may limit certain analytics or tracking features.

Your food diary (logged meals, water, exercise, weight, and sleep entries) is currently stored only on your device and is not backed up to our servers. Uninstalling the app or clearing its data removes it; use Settings → Export Data to keep a copy. Your account, profile and goals, community content, and subscription status are stored on our servers.

10. Data Retention

We retain Personal Data only for as long as necessary to:

• Provide the Services
• Fulfill contractual obligations
• Comply with legal and regulatory requirements

When you request deletion of your account, your Personal Data will be deleted unless retention is required by law. Data stored in backup or disaster recovery systems may persist temporarily but will be securely deleted or irreversibly anonymized within six (6) months.

To delete your account, use the in-app deletion option, or email support@calspire.com

A step-by-step guide is on our Delete Account page. That page is a guide only and does not delete your account.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your Personal Data
• Request correction of inaccurate data
• Withdraw consent at any time
• Restrict or object to processing
• Request data portability
• Request deletion (subject to legal retention requirements)
• Lodge a complaint with a data protection authority

Requests may be submitted using the contact details below. We will respond within applicable legal timeframes after verifying your identity.

12. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Data, including:

• Encryption and secure storage
• Access controls and role-based permissions
• Confidentiality obligations for employees and contractors

Despite these measures, no system can be guaranteed to be completely secure.

13. Age Requirement and Children's Privacy

CALSPIRE is only for users who are 16 or older. We do not knowingly collect Personal Data from anyone under 16. If we learn that we have, we will delete it promptly and close the associated account.

14. External Links

CALSPIRE may link to or integrate with third-party services, such as app stores, health platforms, or sharing tools. We do not control and are not responsible for the privacy practices of those third parties. This Privacy Policy applies only to information processed by CALSPIRE.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted within the app. Where required by law, we will notify you of material changes and provide the opportunity to review them before continuing to use the Services.

16. Contact Information

CALSPIRE
Registered in Ontario, Canada
Email: support@calspire.com

If you have concerns or complaints regarding your privacy, we encourage you to contact us first so we can address them. You may also have the right to lodge a complaint with your local data protection authority.